Frequently Asked Questions
Your Questions Answered
1. What are the different ways to play with Pebby toys?
All Pebby toys respond to voice and touch. You can also connect your Pebby toys to the app via Bluetooth for extra control and features.
2. How long does the battery last?
Up to 6–8 hours of active play on a full charge, with standby mode to save power. Full charge takes about 3 hours.
⚠️ Power adapter not included.
3. Are Pebby toys safe for kids?
Yes. Pebby toys meet major safety standards including CE and FCC etc. Made with non-toxic, optical brightener–free materials and designed for kids ages 3+.
4. How do I clean Pebby toys?
Pebby toys are not waterproof (unless specified otherwise). Turn off the device and gently wipe with a damp cloth, then air dry completely.
5. How can I contact customer support?
Contact us via email.
📧 support@pebby.ai(Mon–Fri, 9AM–6PM EST)